Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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mickey2656
Level 7

Comporium Cable needs to offer Roku?

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Spectrum offers Roku but Comporium across state lines does NOT offer Roku; they only offer the firestick and the cost is off the charts for basic stations with no premium channels.

When asking them as to why not; they say that Roku charges fees that they will have to charge back to their customers.

Please advise on what fees and how much are they?  If not then Roku needs to pursue Comporium. Otherwise, I'll have to deactivate my Roku account and cancel the firestick streaming.

Please advise.

Thank U!

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RokuDanny-R
Roku Employee
Roku Employee

Re: Comporium Cable needs to offer Roku?

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@mickey2656

Thanks for the post.

For more information about a channel availability on Roku device, you'll want to contact the channel support directly to inquire further to request. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Comporium Cable needs to offer Roku?

Jump to solution

@mickey2656

Thanks for the post.

For more information about a channel availability on Roku device, you'll want to contact the channel support directly to inquire further to request. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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