Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Re: Cold Case

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PLEASE keep Cold Case on Roku Channel!!  We looked for years and just found it here!!!  We just started season 1!!!!!!!!

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Level 7

Re: Cold case on the Roku Channel

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I love the show why is it going away Cold Case that is


@Tismemick wrote:

Hi there all, I'm in the UK and just getting used to Roku and the Roku channel, 

 

After searching Google etc it states that cold case is available on the Roku channel, but I can't find it via the search button, 

 

Is it available in the uk?


 Gemini's come out

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Level 7

Re: Please keep Cold Case?

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I agree with other posters regarding Cold Case. It is the only ROKU channel we watch. If taken down we will delete the ROKU Channel.

What is the reasoning behind this decision? From viewing the other posts it appears that Cold Case is very popular with your subscribers. We too, are only halfway through the series. 

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Level 7

Re: Cold case on the Roku Channel

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Please keep Cold Case running!

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Level 8

Re: Please keep Cold Case?

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You have to realize that this has to do with licensing rights. Roku purchases a license from whoever owns the show and that license one day expires like all licenses do. They no longer own the rights to "broadcast". It is not a choice they make. It is business.

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Level 7

Re: Cold Case Leaving Roku Channel Soon??

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I also want to know what exact date it's leaving. Banner just says this month! 

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Level 7

Re: Cold Case

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The Roku device and the roku channel are two different things. The roku channel has cold case. There is a message there that says cold case was leaving the channel this month October.

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Level 7

Re: Cold Case

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Okay, I am aware.

So, October 11? 20th? 31st???

I need to know how much time I have to finish the series.

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Level 7

Re: Cold Case

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So either way, if it's leaving the roku channel, it's leaving the device...

I go on the device to watch, not just thru my phone for the channel, both say the same thing. 

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Level 8

Re: Cold Case

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Yep, Cold Case being pulled to make room for fresher shows I guess.  I love the show and am sad to see it leave. I couldn't find anything showing a specific date. Hopefully,  end of the month to give us time to finish watching it!