Channel Issues & Questions

[Lorisinacori]

I am trying to watch the ABC app and I keep getting a screen that says:

Needs to be Authenticated Code: 012-1206-403  

I have deleted the abc app and reinstalled it and I still cannot get the app to work.

[RokuDanny-R · Accepted solution]

@Lorisinacori 

Thanks for the inquiry.

Please be aware that ABC is considered an authenticated channel and will required a TV or cable subscription for full access to the channel.

For more information about authenticated channels, visit our Support page here: Will I have to pay for channels?

If you have already authenticated the channel and are still experiencing the issue, we would recommend reaching out to ABC support for further assistance. You can reach them here: https://support.abc.com/hc/en-us

Thank,
Danny

[Tclah918]

I kept getting same code for a couple channels and couldn't get a answer so started with unplugging roku then checking connection unloading app and reloading it. None of that helped. I logged out off app then relogged in with activation code. That worked.. 

Hope it works for you