Channel Issues & Questions

[Shouldbesimple]

Bravo....removed the channel, system restarted, added the channel. Unlink, re-linked. 

anyone have a guarantee resolution?

[mzeberling]

I have been unable to access bravo, USA, E!, CNBC, MSNBC, NBC, OXYGEN, and SYFY. This started a couple weeks ago  sporadically, but now I am unable to access at all. I've deleted the channel and reinstalled it, and restarted my Roku TV several times with no success! This is the error code that I get: CloudpatherrorAuthorization. Any suggestions?? THANK YOU

[MQ]

I’m having the same issue!!!! Sucks! 

[WildMsSara]

Me three and no help from Roku, heh?

Nice

[WildMsSara]

I tried this various ways including the one stated above and it did not work

[SweetJerMotion]

Same issue here. Uninstalled the app, unlinked and relinked my cable account. Restarted the Roku. Nothing has worked. 

[RokuDanny-R · Accepted solution]

Hi everyone,

Thanks for the posts.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

[WildMsSara]

I think it's actually 

Unlink

Remove Channel

Unplug and restart Roku

Add Channel

Relink

..which FINALLY worked..

[Shouldbesimple]

Danny,

That is the most zero help answer I’ve ever seen. You know thousands of people have this error on your equipment with no idea what it means, and you point a finger. 

please unlink this solution, as a solution. You didn’t solve any problems with your useless post. 

[atc98092]

The point Danny is making is that Roku does not create the channels for 3rd party providers. If you have a problem with a specific channel, the first step is to contact whomever provides the channel and see if they are having issues at the server end. If they claim there's no problem, then remove the channel from your Roku, reboot the Roku (critical step, do not skip), then add the channel again. 

There is nothing Roku can do with a channel that isn't working correctly, with the exception of The Roku Channel and Roku Media Player. Those are the only two channels that Roku has any direct control over. Every other channel is supported by their own developers.