Channel Issues & Questions

[Janmcches]

I can no longer watch live NBC or playback some shows. I get ‘cloud path error’

[RokuDanny-R]

@Janmcches 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

[tallyn3]

Nothing works and if it does, only for 1-time use

I am shopping for another service because of it and how long it has continued!

[sspotten]

Hi Danny - I have also been unable to get Bravo on my ROKU and unfortunately, your recommended fix did not work,  I can access Bravo on my laptop without an issue

Any other suggestions?

Thanks

Sharon

[Klhayden]

Danny, I have been having the same issue as well, Have restarted numerous times.  Deleted & reinstalled & still cannot get NBC to work.  Any other ideas?  Been like this since Monday now!

[Rschmelzer]

All of a sudden I can't watch NBC live in one room but I can in another. I am getting a cloud path authorization error on one device but it works fine in the next room. I've tried all the tips posted and nothing's working. What do I do now?

[Deb48]

I have been having the same issue.  At first, I was able to go into the extended menu and click back into the program I was watching, but no longer.  The Cloudpath error msg is persistent.  The only program currently streaming is NBC News Now.  I hope you're able to fix this soon!

[KTMac]

11.29.2020 Danny NBC & Bravo continue to have the "cloudpath error authorization.  I've deleted NBC & Bravo, restarted my system, and added the channels back - STILL have the cloudpath error authorization.  Please help asap!

[RokuDanny-R]

@Rschmelzer 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?

Please keep us posted.

Thanks,
Danny

[blairjones237]

I am also having the same issue, deleting and re adding does not work.