Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Cloud DVR Service WASTING DATA PLAN

Cloud DVR Service used by Sling is wasting internet data plan. I choose the New Episodes Only option and because someone, somewhere sticks the word NEW on old episodes, they are re-recorded. Sometimes episodes 8 and 9 years old, or even a current episode l recorded and watched yesterday! This is NOT COOL as most internet providers now charge for going over data plan (they want a piece of the cord-cutting action). So, unless Sling or Cloud  wants to pay the overage, you Roku owe it to us cord-cutters to remedy this abuse.  This is not right! [personal information removed]

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Level 21

Re: Cloud DVR Service WASTING DATA PLAN

Roku did not create the Sling channel, and does not support it. Sling has total responsibility for the functionality of the channel, and that is who you need to contact for a resolution. 

Roku only has two of their own channels: The Roku Channel and Roku Media Player. Roku themselves support those two channels. All other channels are created and supported by 3rd parties.

Also, please edit your post and remove your email address. Scammers troll forums such as this and can use that information to attempt top get you to pay them for support. Please protect your personal information. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 15

Re: Cloud DVR Service WASTING DATA PLAN

As noted, the issue is with Sling, not Roku. Also, the recording is NOT done on your Roku and should not use any data. The recording is done on a Sling server, and only costs you data if you watch it.

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