Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

Closed Caption Delay TUBI Channel

ROKU Express

Model: 3930RW

Serial No. X0040L93RAE

Software 9.4.0 Build 4210-AE

While watching Sherlock Holmes on TUBI channel, closed captions (CC) begins the first few scenes "in sync" with video.  But then, CC falls behind about 14 seconds.

This occurs on multiple TVs, all with their own ROKU device.

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1 Reply
Level 8

Re: Closed Caption Delay TUBI Channel

Well, seems this issue occurred only on Sherlock Holmes season one episode 10 as the problem went away with episode 11.  Sorry to have jumped the gun on this non-issue.

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