Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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BeEe
Level 7

Clicks off apps while streaming

When I’m on apps like YouTube and Hulu my Roku clicks off the app and goes to the Home Screen. It doesn’t do this with Netflix and Spotify though. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Clicks off apps while streaming

@BeEe

Thanks for the post.

What Roku model device are you using? How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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