Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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rmlewis
Level 7

Classic Reel Endless buffering

I have problems every day with classic real going into endless buffer mode. There is no solution. I will just keep posting or reply to my post every day. Does the company have any shame at all?

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4 REPLIES 4\
makaiguy
Community Streaming Expert

Re: Classic Reel Endless buffering

Have you complained to Classic Reel?  They're the ones providing the signal through whatever servers they've contracted with.  Roku is just a conduit.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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rmlewis
Level 7

Re: Classic Reel Endless buffering

I would love to. But I don't believe that they have a customer service phone line. I have looked. Do you have a number for them?

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makaiguy
Community Streaming Expert

Re: Classic Reel Endless buffering


@rmlewis wrote:

I would love to. But I don't believe that they have a customer service phone line. I have looked. Do you have a number for them?


Afraid not.  Have been unable to find ANY contact info for them.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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rmlewis
Level 7

Re: Classic Reel Endless buffering

now it won't even load the movies, let alone broadcast without buffering. It keeps getting worse.

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