Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sregnier
Level 7

Re: Cineplex Channel Canada

I have the same problems from BC. I contacted Cineplex, and they say that the channel is definitely supported in my province. They indicated that the issue was likely with how my Roku was initial setup, but didn't know how I could fix it.

0 Kudos
sregnier
Level 7

Re: Cineplex Channel Canada

I ended up having to do a factory reset on my Roku, and creating a new Roku online account. Once I re-registered my device I was able to add the Cineplex channel. What a PITA.

DuthmanOttawa
Level 7

Re: Cineplex Channel Canada

I just installed a new Roku Ultra upgrading from the USB stick.  Very disappointed that there is no Cineplex Canada channel! Very Upset!

0 Kudos
DuthmanOttawa
Level 7

Re: Cineplex Channel Canada

Followed the suggestion to create an new online account plus reboot device and start from scratch!  Jeeesh

0 Kudos