Channel Issues & Questions

[davidjazz]

 Recently, the Ciao, Italy channel started behaving oddly. Under the "Entertainment" option I can select an Italian TV channel. as before. But now, it loads and plays for a few seconds, then terminates with an "Unavailable" message.

I can't find an address for the channel operator to send a message. Does Roku keep these addresses on file?  If so, it would be useful to put them in the channel description.

[Amprella]

I'm also having that problem with channel loading.  If I access CIAO Italy TV through its Android app, it loads and plays fine.  I can report a problem (pressing '*" at Roku app selection, then Feedback), but still occurring.

[mgraf1104]

Is there an email address or another way to contact them. I have noticed this with the RMK channel but not all channels... video loads and then after a  minute or less it says this is temporarily not available. Any way to fix this?

[Geci007]

I don't found italian Channels

[RokuMary-F]

Hi @Geci007,

Thanks for the post.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 
Thanks,

Mary