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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ELW
Level 7
‎09-09-2020 04:12 PM

Chiller Thriller TV

This channel was supposed to be updating their server and it was to be done by 9-8-20 according to them. Still missing a lot of content and not working correct. Need an update or canceling subscription.

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RokuDanny-R
Roku Employee
Roku Employee
‎09-11-2020 05:27 PM

Re: Chiller Thriller TV

@ELW 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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