Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Tstat
Level 8

Chiller Thriller TV no longer a channel?

What happened to Chiller Thriller TV? Is says the channel is no longer available.

21 REPLIES 21\
RIRay
Level 8

Re: Chiller Thriller TV no longer a channel?

I have the same issue. It was working fine until late last evening. I have three Roku players & I get the same message, “Sorry, this channel is no longer in service”, on all of them.

JMac13
Level 8

Re: Chiller Thriller TV no longer a channel?

I have the same message and problem as of yesterday or the day before. This is terrible! How can they do this to us? No more Chiller Thriller TV? Roku people please explain this travesty. 

RIRay
Level 8

Re: Chiller Thriller TV no longer a channel?

I just finished a live chat with a Roku agent. Chiller Thriller TV has been removed from their channel store & is no longer available on Roku devices.

JMac13
Level 8

Re: Chiller Thriller TV no longer a channel?

A very sad state of affairs. Thanks for investigating and replying. 

Tstat
Level 8

Re: Chiller Thriller TV no longer a channel?

So sad. I loved this channel!

Thank you for looking into this. I remember there was a notice "Don't Lose Your Grandfather Status" so I was hoping that this unavailability was only due to them upgrading or changing. 

Do you know if my subscription will automatically be cancelled, or do I need to go in and cancel it.

RIRay
Level 8

Re: Chiller Thriller TV no longer a channel?

When I contacted Roku about this issue it took a little time, and three separate support people, before they acknowledged that the channel had been removed. The last support person that I chatted with issued a refund to my account and told me that he cancelled my subsciption so no further action was necessary. I don’t know how long this would have taken if I had not contacted them directly.

0 Kudos
renojim
Community Streaming Expert

Re: Chiller Thriller TV no longer a channel?

@Tstat, check your subscriptions at https://my.roku.com/account/subscriptions just to be sure.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
JWH
Level 7

Re: Chiller Thriller TV no longer a channel?

I really hate to hear this. Probably viewed this channel the most. Are there similar channels available? I do have Shudder but miss a lot of the classics. Really disappointed.

JMac13
Level 8

Re: Chiller Thriller TV no longer a channel?

Hey,

There are your standard, public domain and **bleep** print streaming channels, or paying to watch classics on Prime or Vudu. There truly isn't anything as good as Chiller Thriller TV. I love Shudder, but the catalogue of classic and B-grade movies that Chiller had was amazing. It really sucks that it's gone.