Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Channels

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I’m currently trying to access a few channels like hulu and others related to it but their not in my roku channel store. What can cause this and is there a solution?

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Roku Employee
Roku Employee

Re: Channels

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@NfJxsh 

Thanks for the information.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Level 16

Re: Channels

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Where are you located?  Not all channels are available in all regions.

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Level 7

Re: Channels

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I’m actually based in The Bahamas.

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Roku Employee
Roku Employee

Re: Channels

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@NfJxsh 

Thanks for the information.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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