Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Channels won’t load on my Roku Express +

Hello everyone.

A day ago I had problems with the Tubi channel, so I decided to uninstall and the re-install the app. When I tried to re-install the app it wouldn’t re-install. I then did a reset (then eventually a factory reset), now I’m not seeing any of the channels displayed. I have a Roku Express + Software version 9.0.0 Build 4142. Thanks!
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Re: Channels won’t load on my Roku Express +

After you factory reset, did you make sure to use the same Roku account that you originally signed up with? Also, does any other person or Roku box share that same account?
Yeah, I got some Rokus.
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Re: Channels won’t load on my Roku Express +

Yes, now it’s only 6 of the channels I had before. When I try to manually install Tubi, YouTube, and Pluto it says it could not add those channels ‘channel install failed.’
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