Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Broska01
Level 7

Channels not opening

I click on different channels like USA / E / NBC and they go to the Main page of the channel and then back to the home page for Roku nothing will load 

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3 REPLIES 3\
RokuKariza-D
Roku Employee
Roku Employee

Re: Channels not opening

Hey @Broska01

Thanks for letting us know about the issue you're experiencing.

Can you try to remove the channel > restart your Roku device > add the channel back in.

Feel free to check this Support article for detailed instructions: How do I resolve channel playback issues?

Please keep us posted! 

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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pjcass
Level 7

Re: Channels not opening

I removed youtubte tv as suggested but then when i went to re-load it, youtube tv is not coming up in the search

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renojim
Community Streaming Expert

Re: Channels not opening

You should have mentioned that you were using YoutubeTV in your original post.  Now that it's gone, look for it within the regular Youtube channel/app.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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