Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Wondersis
Level 7

Channels dropping

Channels that I have installed keep dropping. Sometimes they'll stay on for a few days and then be gone again. The worst is with Netflix. The channel will actually drop off While I'm watching it. Each time I have to reinstall and log in again. What could be causing this?

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2 Replies
renojim
Level 21

Re: Channels dropping

How many Rokus are linked to your account?  Check at https://my.roku.com/account  Any channels added/removed from one Roku will be added/removed from all Rokus linked to the same account.

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Wondersis
Level 7

Re: Channels dropping

Thanks for your reply. I only have the one but you made me remember that it's registered under a different user so I need to reset this one.

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