Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Can you please specify the issue you are experiencing? Are your Roku devices connected to your wireless network? In addition, have you verified that the Roku account email in Settings > System > About matches that of your Roku account?
Please keep us posted. With more information we will be able to assist you further.