Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Would it be helpful if I keep adding more IDs? They occur so frequently, it's really easy to provide some. I just don't want to spam the channel with them if they're not useful.
Please note that sometimes only the app crashes and we immediately go back to the home screen. Sometimes the entire Roku crashes and reboots and sometimes the entire Roku crashes, but doesn't reboot until I pull the power cord.
I have already passed along the information that you have provided to the appropriate team and do not need any more information at this time. Should I need further details, I'll be sure to let you know.
This has been going on so long that I gave up and went back to using my old Roku that doesn't support Atmos. When I decide again to upgrade, it's going to be to a completely different device like the Nvidia shield. It's ridiculous that this cant be figured out. This hardware is useless to me when its crashing every time I change shows or channels. $70 wasted. Thank god I bought it on sale.