Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Channels aren't adding to device

I've recently added 2 channels to my account via the the roku website. I've gone to my device (roku stick), and gone to System> System Update> Check now per the instructions given by Roku to add recently added channels to the device, but it says that my device is up-to date, and the channels haven't been added. Does anyone know what the issue is?

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Level 19

Re: Channels aren't adding to device

What's the model number of the stick from Settings->System->About?  Not all devices support all channels. 

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