Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Channels are sometimes automatically signed in to Cox. Why not always?

I do not have a user i.d. for the Cox cable service in my house and would like to avoid asking for it for reasons I won't go into. That said, many times I've found that all of the channels I have downloaded are automatically signed in. Sometimes when they're not, I'm able to sign in without a user i.d. and other times I'm asked for one. Any suggestions?

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