Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Shaheer
Level 8

Channels are not working . No enough space

Hi ,
Today when i try to run youtube or any other channel on my roku model 3810x i get the error msg
Cant run channel because there is not enough space.
I deleted almost all the channels and youtube is the only left channel and i am still getting the same issue/ error message.
I already reset the sytem twice and it didn't solve the issue.

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18 Replies
HouseWork1
Level 7

Re: Channels are not working . No enough space

I have the same issue and have removed and re-added, reset and still get the same message.  I only have 5 channels - Hulu, Pandora, Prime, PBS,Netflix and Roku channels.

 

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renojim
Level 21

Re: Channels are not working . No enough space

Try clearing the cache - using your Roku remote, press Home 5 times, Up once, Rewind (<<) twice, and FF (>>) twice.  If you do it properly your Roku will appear to lock up and then reboot.

dafox99
Level 8

Re: Channels are not working . No enough space

Same problem.  Not enough space.  I have literally 8 channels.  I reset to factory settings twice.  I tried the "press home five times" procedure.  Nothing.  Same problem.

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Amelia666
Level 7

Re: Channels are not working . No enough space

I also tried that. Then I went to Launch Roku tips and it won’t open either!!!

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RokuDanny-R
Roku Employee
Roku Employee

Re: Channels are not working . No enough space

Hi everyone,

Thanks for the posts.

If you are still experiencing an issue, please provide us the following information:
-Roku device model
-serial number
-device ID
-software OS/version
(these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing


Thanks,
Danny

Danny R.
Roku Forum Moderator
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SalAce
Level 7

Re: Channels are not working . No enough space

Danny R.,

The problem seems to occur when trying to open the YouTube App.

This is my info:

Model - 3900X-Roku Express

Serial # YG00AE404788

Software Version - 9.4.0 - build 4200-51

Tracker ID 88-052-139

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RokuDanny-R
Roku Employee
Roku Employee

Re: Channels are not working . No enough space

@SalAce

Thanks for the post.

Have you tried removing any unused channels from your Roku device including the Youtube channel, restart your device, then try to add the Youtube channel back to see if you are still experiencing the issue you are seeing?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Cd1515
Level 7

Re: Channels are not working . No enough space

express 3900x

YG0l1K119305

9.4.0 build 4200-51

C3388119305

youtube tv 1.0 build 93000065

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SalAce
Level 7

Re: Channels are not working . No enough space

Hi Danny,

I re-started my device and the YouTube App appears to be working now.

Thanks for your response and assistance.

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