Channel Issues & Questions

[98221]

Regularly, every several days, one or more channels is added to my roku without my request or knowledge.  I have to check for and delete them.  Is roku trying to sell more channels this way?  How do I stop it???? 

[andyross · Accepted solution]

If you have, or had, multiple Roku devices/TV's, and they are all on the same account, then any change on one will reflect in the others. If you got rid of an older Roku, go to the Roku site and remove it from your account. Look at the bottom of this page to see all the devices linked to your account:

https://my.roku.com/account

If you still have issues, change the password on your account, and possibly even remove ALL devices and re-link them. Use THIS link for that. NEVER use a voice command with a phone/tablet, or pick the first 'hint' a browser address bar shows:

https://my.roku.com/link