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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Cybevree
Level 7
‎05-11-2021 07:46 AM

Channels I get because of Direct TV subscription

When I first signed up I was given the option of adding 'free' apps and channels because of my Direct TV subscription. I am now looking at dropping Direct TV and will lose these 'free' channels once I cancel Direct TV. 

How do I know which channels I have installed on Roku that I am getting free because of my current Direct TV subscription?

Thanks!

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Cybevree
Level 7
‎05-11-2021 07:48 AM

Re: Channels I get because of Direct TV subscription

Found my own answer. Go to 'watch with cable' and see what is installed. 

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DBDukes
Community Streaming Expert
‎05-11-2021 07:49 AM

Re: Channels I get because of Direct TV subscription

Most would likely be listed in the Channel Store as "Watch With Cable" or something similar. https://channelstore.roku.com/browse/watch-with-cable

Go to each of the apps and see if in Settings, there is anything that indicates you are authenticating against a TV provider.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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