Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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HellieCreed
Level 7

Channels Disappearing

About a week ago I noticed certain channels were disappearing on my Roku Streaming Stick +. This morning I woke up to all channels gone. I added a few (Funimation, VUDU, shudder, etc). I used Vudu and immediately after leaving the app, the channel was gone again. What is happening?

I’ve tried the system update and it says it’s up to date. Nothing changes. 

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renojim
Level 21

Re: Channels Disappearing

Check the email address shown under Settings->System->About and then use that email address to log in at https://my.roku.com .  Check how many devices are linked to that account and whether you recognize them.  A channel added or removed from one device will be added or removed from all devices linked to the same account.

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