Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Channel won’t delete! Keeps reappearing

I never installed the channel Rakuten Viki but it showed up on all of my Roku devices. I have not been able to delete the channel successfully. After I remove the channel it reinstalls days later. The only other people in the house are toddlers. Is this a glitch?

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Level 20

Re: Channel won’t delete! Keeps reappearing

You might consider adding a PIN to your Roku account and require it to be entered before a channel can be added or a purchase authorized.  Log into

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