Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Channel with more than 1 roku problems

I have 3 rokus. I can't get one channel on my bedroom TV but the other 2 have the chanel and the channel is paid for on the other TV. they are all under the same account. what is going on. 

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Level 18

Re: more then 1 roku problems

Which channel?  Some were not written by the channel owners to support older Roku systems.

What model/number for the unit that doesn't get the channel? [Settings > System > About]

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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