Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Channel subscription

Jump to solution

Why does the history vault channel show a 30 day free trial but when I click on the channel, it says it is a 7 day free trial? 

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
Highlighted
Roku Employee
Roku Employee

Re: Channel subscription

Jump to solution

@Assle83 

Thanks for the inquiry.

For more information about that channel's promotions and subscriptions, you'll want to contact History Vault support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach History Vault support here: https://history.zendesk.com/hc/en-us/categories/202561328-HISTORY-Vault

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: Channel subscription

Jump to solution

@Assle83 

Thanks for the inquiry.

For more information about that channel's promotions and subscriptions, you'll want to contact History Vault support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach History Vault support here: https://history.zendesk.com/hc/en-us/categories/202561328-HISTORY-Vault

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos