Channel Issues & Questions

[Carrmac]

While watching a subscription channel, it stopped working on both my roku devices. The subscription is up to date.  I unplugged the devices and plugged back in, but that channel still won’t work (other subscription channels are working).  I read that I should remove the channel and add it back, however there is no option to “remove” this channel when I click Options, “Remove” is not shown as an option. For other channels, remove appears as an option, but not for the one that stopped working.  Should I cancel my subscription?

[renojim · Accepted solution]

You can't remove a channel if you have an active subscription.  Try to contact the provider and see what they have to say.

[Carrmac]

That makes sense - thanks.  The channel started working again today.