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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ss
Level 7
‎12-31-2020 08:06 AM

Channel reordering on home screen

Just installed a new stick, and after I move channels around into the proper order, they keep reverting back to default order.

This function has worked fine on my other sticks in the past.

Is this a current bug?  Anyone else having similar problem?

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atc98092
Community Streaming Expert
‎12-31-2020 08:21 AM

Re: Channel reordering on home screen

I re-ordered some icons on my Premiere yesterday. I just checked it and they're all where I put them. Doesn't look like a specific issue. 

Dan

Roku Community Streaming Expert

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makaiguy
Community Streaming Expert
‎12-31-2020 09:23 AM

Re: Channel reordering on home screen

When you've moved a channel to its desired position, are you pressing OK to lock its position in?

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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