Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Channel plays on two of my three Roku devices, has stopped playing on 3rd device.
Have BritBox subscription that expires on 1/9/22, through Roku. Have 3 Rokus in my house. Two Roku Premier+, one Roku TV. Yesterday, Britbox played on all three devices. Today, BritBox will play on one Premier+ and the Roku TV. Will not play on the 2nd Premier. Says I don't have an account. If I put in username and password (that works on other devices and Roku website) error messages says "username or password incorrect." Also won't let me create a new account on this device. I have powered down the device, waited then powered up. Same result. Other channels play fine.