Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Channel on my roku

I paid for a channel and now it's not letting me watch it anymore it's telling me to contact someone!

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1 Reply
Level 21

Re: Channel on my roku

You're not giving us much information to allow anyone to suggest anything.

  1. Which channel?
  2. Did you subscribe and pay for it directly with the channel or through Roku?
  3. Who does it tell you to contact?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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