Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Isthatabbie123
Level 7

Channel not there?

Jump to solution

Hi, so I just got the Roku express as on the discovery plus website it says you can get there channel on this Roku device. However I can’t seem to find it anywhere and that was the main reason I have brought it. Can anyone help me locate it or has anyone had a similar experience? 

0 Kudos
1 Solution

Accepted Solutions
Strega
Level 14

Re: Channel not there?

Jump to solution

I see it here.  (I'm in the US.)

If you can't find it in the channel store, it may be because you are in another location.  (i.e.: not all channels are licensed everywhere, and not all roku channels work everywhere.)

View solution in original post

0 Kudos
3 Replies
Strega
Level 14

Re: Channel not there?

Jump to solution

I see it here.  (I'm in the US.)

If you can't find it in the channel store, it may be because you are in another location.  (i.e.: not all channels are licensed everywhere, and not all roku channels work everywhere.)

View solution in original post

0 Kudos
Isthatabbie123
Level 7

Re: Channel not there?

Jump to solution

I see, I’m in the uk and I found out it is coming to us just not yet. Thank you for helping though.   Smiley Happy

0 Kudos
atc98092
Level 21

Re: Channel not there?

Jump to solution

As mentioned, your location will determine if a channel is available to you. While a Roku device will work anywhere in the world, the vast majority of channels have geographical restrictions on where they can be installed and used. This is usually due to licensing requirements with the content owners, but could be for some other reason. Roku themselves have no control over what channels can be accessed from where. This is completely under the control of the channel owner/developer, and only they can alter the channel location availability. 

Dan
Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
0 Kudos