Channel Issues & Questions

[Shantinique]

My account email and password for Disney plus and Hulu is correct because I tried them on my phone and they worked. But when I try to login on my Roku express, it keeps saying that my login information is incorrect. Anyone else having these issues or know how to solve them?

[RokuDanny-R]

@Shantinique 

Thanks for the post.

For more information about those channel's authentication and functionality, you'll want to contact those channels' support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

[Qablooie]

Did you ever find a solution?

I too am having login issue with Disney+ and I checked it multiple times by logging into other devices.

[RokuDanny-R]

@Qablooie 

Thanks for the post.

Have you tried contacting Disney+ support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Disney+ support here: https://help.disneyplus.com/csp

Thanks,
Danny