Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Channel issue Midnight Pulp

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Channel is not working. I've subscribed for premium package with a 30 day free trial, barely got a week, then channel stop loading. Tried several times to contact them, with no reply. Why is the channel not loading?

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Roku Employee
Roku Employee

Re: Channel issue Midnight Pulp

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@jafar1969 

Thanks for the note.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

If the issue remains unresolved, I'd recommend reaching out to Midnight Pulp directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Midnight Pulp channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://www.midnightpulp.com/contact-us/

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Highlighted
Roku Employee
Roku Employee

Re: Channel issue Midnight Pulp

Jump to solution

@jafar1969 

Thanks for the note.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

If the issue remains unresolved, I'd recommend reaching out to Midnight Pulp directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Midnight Pulp channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://www.midnightpulp.com/contact-us/

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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