Channel Issues & Questions

[JimB56]

I have 2 Roku streaming sticks +. After having TV’s on for 3 hours without changing channels a message will pop up that says “this channel will close after 5 minutes.” Then count down 4 minutes, 3, 2, 1 and then go to Home Screen if I don’t cancel the countdown before hand. Come on, this problem has to be widely known so I don’t understand how you guys at Roku can’t fix it.

[makaiguy]

See if this helps re Bandwidth Saver feature:
https://support.roku.com/article/360037927713

[JimB56]

Nope. Bandwidth saver is off. 

[renojim]

Then that provider has decided that they don't want to waste bandwidth streaming when no one is watching.  It's not a Roku issue.

[RokuDanny-R]

@JimB56 

Thanks for the posts.

What channel are you experiencing this issue with? As @renojim mentioned, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny