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Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Mwarda
Newbie
‎07-08-2022 05:54 AM

Channel changes within spectrum app goes to a record page

Suddenly my Roku won’t change channels in the spectrum app. When I use the guide to go to a new channel it only gives me an option to browse episodes or record. If I record I can then watch it from the recording only. I am streaming the spectrum app using Roku express

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1 REPLY 1
DBDukes
Community Streaming Expert
‎07-08-2022 07:05 AM

Re: Channel changes within spectrum app goes to a record page

@Mwarda 

Restart the Roku Express and see if that helps.

If not, highlight the app and use the Options button to attempt to force an update to the app. If it updates, repeat until it stops updating. Then reboot the Roku and see if it works.

If not, remove the app, reboot the Roku, reinstall the app, and see if that works.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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