Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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baxrep
Level 7

Channel change in Spectrum app

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With the streaming stick + is it possible to change Spectrum cable channels without scrolling through the guide?  Looking for easy way to go from channel 1 to 200 without scrolling.  Jim B

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RokuDanny-R
Roku Employee
Roku Employee

Re: Channel change in cable app

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@baxrep 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here: https://www.spectrum.net/support/

Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Channel change in cable app

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@baxrep 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here: https://www.spectrum.net/support/

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Chris_H
Level 7

Re: Channel change in cable app

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What kind of answer is that?  Did you read it?  He wants to change the channel easily, one to the next, with one button going up, and one down.  It has nothing to do with a specific channel.

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snh
Level 7

Re: Channel change in cable app

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Not sure how simple a fix this would be as I am not a developer, but could a number pad not be added on screen with Roku to help aid in switching channels with the ability to use in multiple apps? 

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renojim
Level 21

Re: Channel change in cable app

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Yep and that would have to be the developer of the channel/app that would have to add it.  Complaining to Roku that you can't change channels in a cable app isn't going to get you anywhere.  Complain to the developer of the app.

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snh
Level 7

Re: Channel change in cable app

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Thanks for response.

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