Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JessJ14
Level 7

Channel can’t load issue for YouTubeTv

This is so ridiculous , removing the YouTube TV channel Is BS , come on , I thought I needed to delete and reinstall the app.... come to find out it’s just gone 

7 REPLIES 7\
Espringer2020
Level 7

Re: Channel can’t load issue for YouTubeTv

I'm having the same problem mine wasn't loading so I thought id remove channel and start over. Now i can't find it.  Whats going on???

StreamerUser
Level 20

Re: Channel can’t load issue for YouTubeTv

@Espringer2020 @JessJ14 

Unfortunately you wont get the YTTV app back until the dispute between Roku and Google is resolved.

In the meantime, you use YT to access YTTV:  Open YT, select "YouTube TV" in the lower left corner of the UI

If you have trouble opening YT, try the list, especially options #3 and #4.

Known solutions/workarounds for YT not loading/closing to Home:

1) Check for updates: Settings/System/System update/Check now - try again

2) Restart Roku: Settings/System/System restart/Restart - try again

3) Change your Theme to the Roku Default: Settings/Theme/Restore default theme - try again

4) Change your Screensaver to a Roku clock: Settings/Theme/Screensavers - try again

5) Remove SD card (if installed) - try again

6) Remove app, RESTART ROKU: Settings/System/System restart/Restart, Add app - try again

7) Network connection reset: Settings/System/Advanced system settings/Network connection reset - try again

8) Completely unplug power from Roku for 10-15 minutes - try again

9) Factory reset: Settings/System/Advanced system settings/Factory reset <--- last resort

NOTE for #6: Do not remove the YouTube TV app - you will not get the app back until the end of the dispute

JessJ14
Level 7

Re: Channel can’t load issue for YouTubeTv

Ok thanks , going to try the YT option , have the same can’t run channel will try your list, thx

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ClusterFr0ku
Level 7

Re: Channel can’t load issue for YouTubeTv

I fixed mine. I DELETED ALL CHANNELS BUT 4. then YouTube Prime and 1 other started run fine

Good luck. I'm in a WESTERN NORTH CAROLINA

Kmbrly
Level 7

Re: Channel can’t load issue for YouTubeTv

I did the items mentioned in red, set the theme to default and the screensaver to clock (removed the aquatic screensaver) and mine is working again. 

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Arrowhigh
Level 7

Re: Channel can’t load issue for YouTubeTv

I deleted all but 15 channels and it fixed the problem with YouTube and Amazon Prime. (I'm in Western NC too)

ClusterFr0ku
Level 7

Re: Channel can’t load issue for YouTubeTv

glad you got rresults 👍👍

I thought it was relevant to share my location so others can figure what fix matches their area-if that's specific 👍👍