Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Phil88
Level 7

Channel adding not working

Still can’t add a channel what the deal Apple TV looking better and better everyday you hear about how much cheaper Roku is well it shows. 

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Jeyasudhan
Level 7

Re: Channel adding not working

Not all Roku streaming devices support the Apple TV channel. To help determine if your device in your country is compatible, you need to know the device model. To find this information, go to the home screen on your Roku device and select Settings > System > About. The models below support the Apple TV channel.

Device Model

 Roku TV 7000x, C000x, 8000x, A000x, 6000x 
 Roku Streambar™ 9102
 Roku Streambar Pro 9101R2
 Roku Smart Soundbar 9101
 onn.™ • Roku Smart Soundbar  9100
 Roku Express 3900, 3930
 Roku Express+ 3910, 3931
 Roku Express 4K 3900, 3940
 Roku Express 4K+ 3910, 3941
 Roku HD 3932
 Roku Streaming Stick 3600, 3800
 Roku Streaming Stick+ 3810, 3811
 Roku Streaming Stick 4K  3820 
 Roku Streaming Stick 4K+  3821 
 Roku Premiere 3920, 4620
 Roku Premiere+ 3921, 4630
 Roku Ultra 4640, 4660, 4661, 4670, 4800 
 Roku Ultra LT 4662, 4801
 Roku 2 4205, 4210
 Roku 3 4200, 4230

 

You can add the Apple TV channel to your compatible Roku player or Roku TV using the steps below.

  1. Press the Home button home button on Roku remote on your Roku remote.
  2. Scroll up or down and select Streaming Channels to open the Channel Store.
  3. Select Search Channels.
  4. Begin entering Apple TV. Search results will narrow as you type.

    • Note: If Apple TV does not appear, it may not be supported on your Roku device.

  5. When you see the channel, use the directional pad on your Roku remote to highlight Apple TV.
  6. Press the OK button OK button on Roku remote to view details.
  7. Select Add Channel.
RokuRobert
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