Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Re: Channel STIRR

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Beats me.  I'm running a 3900x on 9.2.0.   I shot STIRR a email.  So waiting to see if they have a pointer for it.

 

Cheers

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Level 7

Re: Channel STIRR

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i have deleted, restarted, re-added STIRR on both my Roku devices, to no avail. and the www.stirr dot com/help link on my pc chrome browser returns a black screen and the following result:

Something went wrong.

An error occured that prevented the page from loading.

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Level 8

Re: Channel STIRR

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It'll start up and load the channel guide, but if I try to change to another channel, it just loads and loads and nothing ever happens.  Worked fine on my Fire device though.

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Level 7

Re: Channel STIRR

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Works on my Roku Stick+ and Onn Roku Soundbar. On my TCL Roku TV (Series 4) and my Roku Ultra I get the yellow start up screen, it then flickers black and goes to the yellow splash screen again and then fades out with API Failure "internal server error" and all I can click on is CLOSE button (I don't get as far as choose the city).

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Level 7

Re: Channel STIRR

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Found that my problem was using a adblocking DNS service on my router.  Changed it to Googles service and it's been working since.

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Level 11

Re: Channel STIRR

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Can't start app, just get "API Failure", followed all steps of removing / reinstalling, nothing works.

 

Tried different DNS servers. Non ad blocking ones, etc.

 

Still nothing.

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Level 10

Re: Channel STIRR

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Sam tissue here on my Roku 4 & Roku Ultra.

 

Channel launches then promptly displays

 

"API Failure"

"Internal Server Error"

Roku 3500X
Roku 4400X
Roku 4661X
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Level 7

Re: Channel STIRR

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Being now that it's late summer of 2020 I have an API failure in the store app. It happens every single day.

 

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Level 7

Re: Channel STIRR

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Same here. Been like this for almost a week. I've moved on to a different service.

Get your act together, Stirr. You're not really worth this kind of hassle.

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Level 17

Re: Channel STIRR

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STIRR is working fine here on my Ultra.

Settings/System/System update>> check

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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