Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
"MJM27" wrote: I am new to Roku and have the Express 3900X model. I installed Netflix and YouTube with no problems but cannot install any other channels like Hulu or Prime or even the Roku Channel. I was in a Hulu chat yesterday for over an hour trying to fix this with no satisfaction. I have done 2 factory resets at the request of Roku. Any ideas going forward? BTW, I am in the States in Wisconsin. Maybe it's just too cold???
Are you using a VPN?
Might you be near the border? Could your ISP be reporting a non-U.S. address for you?
What Roku software version, to include build? Never say latest, always say what it is.
DBDukes http://www.dbdukes.com/Roku Ultra (4660) Roku Premiere+ (3921)