Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Kevrhon1
Level 7

Re: Channel Install Failed - Netflix & YouTube

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Hopefully they reply soon and you’re able to help some peeps out 🙂

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Jaulen1980
Level 7

Re: Channel Install Failed - Netflix & YouTube

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Same here! Just spent 30 mins doing everything I could find to fix it and still nothing 😭😭 I'm so sad I can't watch my show, but good to know it's not just me!

JK18
Level 7

Re: Channel Install Failed - Netflix & YouTube

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Did it get fixed. If so how do you get Netflix back.

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Polky
Level 7

Re: Roku Deleted Netflix app - says “Could Not Add” when attempting to re-download

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I am having the same issue and I have tried everything that I can find with the same results 

 

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meggallagher55
Level 8

Re: Channel Install Failed - Netflix & YouTube

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@JK18 Not fixed yet. I’ve decided to give up until they email me back. I’ll make a post about it when they do. 

carolineavila
Level 9

Re: Channel Install Failed - Netflix & YouTube

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@meggallagher55  tag me in it please

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Arianna04
Level 7

Re: Channel Install Failed - Netflix & YouTube

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I’ve had the same problem today, earlier it was working and now it’s not I have unplugged the tv, reset it, and tried re installing them but they’re gone. My Disney + has also disappeared and won’t re install 

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Alskellington
Level 7

Re: Channel Install Failed - Netflix & YouTube

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I'm having the same problem with Netflix. I was watching it, turned it off and unplugged it to move the TV. When I turned it back on, Netflix was gone and i can't reinstall it, get the channel install failed error. Netflix still working on my other Roku TV, and I'm afraid to **bleep** it off now. Tried restarting, unplugging, resetting... Anyone have a solution?

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carolineavila
Level 9

Re: Channel Install Failed - Netflix & YouTube

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@Alskellington we all have had the same issue and nothing has worked 

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Liz4591
Level 7

Re: Channel Install Failed - Netflix & YouTube

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Just happened to my sons tv also. 

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