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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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riddlegrad
Level 8
‎11-26-2021 04:46 PM

Channel Changes on Hulu Live

Folks I have noticed that on Hulu Live using Roku Premiere 4620X, with software update 10.5.0 build 4201-29 SN YT00GU568076 that if I am looking at a local channel (ABC) it will switch at the start of a new program to another channel (CBS etc). This just started happening today 11/26/21 at 7pm EST.

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RokuIrene-S
Roku Employee
Roku Employee
‎11-30-2021 02:41 PM

Re: Channel Changes on Hulu Live

Hi @riddlegrad

Thanks for the info!

Have you already tried to remove and add the channel? If you haven't tried, we suggested trying the right order (remove > restart > re-install), we suggest giving it a shot.

Keep us posted from there if you need additional help.


All the best,
Irene

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riddlegrad
Level 8
‎12-01-2021 06:47 AM

Re: Channel Changes on Hulu Live

Hi Irene, thanks for the suggestion. I will try and post back an update.

@RokuIrene-S wrote:

Hi @riddlegrad

Thanks for the info!

Have you already tried to remove and add the channel? If you haven't tried, we suggested trying the right order (remove > restart > re-install), we suggest giving it a shot.

Keep us posted from there if you need additional help.


All the best,
Irene

 

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