Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Changing from Pandora Premium to Pandora Plus

I currently have a 3 month free trial via Roku for Pandora Premium.   When the 3 months are up, I would like to change to a "Pandora Plus" subscription.  However when I go to Manage my subscriptions under Roku Web site (using a Win 10 PC), the only option I see is to cancel my subscription.   Does not look like I can do this at all via my actual Roku device.  Does anybody know if I can change the type of subscription I have via Roku web site?   The Pandora Plus subscription is about half the cost of the Pandora Premium one so its highly unlikely I will continue this when the 3 month trial subscription is up.

Appreciate any help the Community can supply.

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2 Replies
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Level 18

Re: Changing from Pandora Premium to Pandora Plus

The Roku is just vehicle for delivering whatever Pandora subscription you're currently subscribed to from Pandora. Go to your Pandora account on-line, nothing to do with Roku, change it there:

 

https://www.pandora.com/account/sign-in

Edmund
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Roku Employee
Roku Employee

Re: Changing from Pandora Premium to Pandora Plus

@AJer 

Thanks for the inquiry.

For more information about that channel's features, functionality, and authentication you'll want to contact Pandora support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Pandora support here: https://help.pandora.com/s/contactsupport?language=en_US

Thanks,
Danny

Danny R.
Roku Forum Moderator
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