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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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HilaryMK
Level 7
3 weeks ago

Change Email login for HBOMAX

I paid for the trial of HBOMAX through one email and then realized it was included on my ATT plan and need to use that email. I can’t find how to log out and re log in under the new email. I have uninstalled several times. 

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renojim
Level 21
3 weeks ago

Re: Change Email login for HBOMAX

When you uninstalled did you reboot/restart your Roku before you reinstalled?  If paid through Roku, have you canceled your subscription at https://my.roku.com/account/subscriptions ?

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