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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Ladybug75
Level 7
‎01-16-2020 08:13 PM

Certain shows on Roku Channel are not playing.

 TV shows on Roku Channel I cannot watch as they do not play. Try to click on episode to watch and it starts to load but then goes back to previous screen where it shows episodes/seasons.

Shows : Growing Pains, Who's The Boss and Dog the Bounty Hunter....could be more but these are the ones we have tried!

Hope you can fix this problem!

Thanks

Ladybug75

 

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RokuTannerD
Level 19
‎01-17-2020 10:53 AM

Re: Certain shows on Roku Channel are not playing.

@Ladybug75 Thanks for the note here. Did you try restarting your Roku device to see if this cleared up the issue? Are you still experiencing this issue, or are things playing normally again? 

Please keep us posted! 

 

Thanks,

Tanner

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