Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Play Now and Resume not available on one program on Roku Channel.
I've been watching Lost In Space the original series on The Roku Channel. I'm using a purple Roku Streaming Stick. I'm half way through the second season and now, I cannot watch the next episode. I discovered that I cannot watch ANY episodes of that program. "Play Now" and "Resume" are NOT available. It only shows the episode listing. I can watch Lost In Space on my Roku app on my phone and even cast it to the TV. The Roku App on the Streaming Stick even acknowledges my progress bar in an unfinished episode but Play and Resume are simply missing. Other programs and movies play just fine. I've followed troubleshooting steps in removing Roku Channel and adding it back and I've done a hard reset of the stick but nothing has worked. On the surface, by the lack of play options, that the series Lost In Space was no longer a free program unless you subscribe but that's not the case since I can watch it from the phone. What gives, any suggestions?