Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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alo013
Level 7

Certain channels will not stream LIVE TV!

I have certain channels that will no longer stream LIVE TV....I get an error message 

"Sorry! We're having some trouble....We're sorry, something didn't work quite right. Please try again.

Error Code:CloudpathError/Authorization"

Bravo, USA, E!, SYFY, Oxygen

 

I have deleted and reinstalled those channels, still don't work.  All my other individual channels work without issue.  Is there no customer support for this service?  Can't find phone numbers, no chat option, no email...this company sucks!

2 REPLIES 2\
wta1
Level 7

Re: Certain channels will not stream LIVE TV!

I'm having the same issue while trying to watch live MSNBC as well as previous night's episodes of different MSNBC shows in the NBC app. All other channels seems to be working. 

"sorry! we're having some trouble, something didn't work quite right. Try again later." Error code: cloudpatherrorauthorization. 

I've removed the NBC app and restarted Roku from the settings menu, and still the problem continues. 

 

 

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ilovebuffalo66
Level 7

Re: Certain channels will not stream LIVE TV!

I'm having same issue! Bravo not sure of others. ' sorry! we're having some trouble...

'ERRORCODE CLOUDPATHERROR /AUTHORIZATIO '

 

How can this be fixed been about 4 days now.

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