Channels & viewing

[Hilltopper30]

I signed up for CBS All Access - doesnt this include CBSSN???

I dont seem to be able to get sports

[StreamerUser]

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@Hilltopper30 wrote:

I signed up for CBS All Access - doesnt this include CBSSN???

I dont seem to be able to get sports

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https://en.wikipedia.org/wiki/CBS_All_Access

Sports programming

In March 2020, CBS and the National Women's Soccer League announced a three-year deal to broadcast games across the main CBS network, CBS Sports Network, and CBS All Access.

In November 2019, CBS announced that it had acquired rights to the UEFA Champions League and Europa League in European soccer, replacing Turner Sports. All matches will stream on CBS All Access, with selected matches on other platforms.[54] The contract was initially to begin in the 2021-22 season and last through 2023-24. However, during a suspension of the 2019-20 season due to the COVID-19 pandemic in Europe, existing rightsholder Turner Sports opted out of their contract (which had been criticized by viewers as providing cumbersome access through Turner's BR Live app and irregular wireline scheduling of matches), and CBS took over the rights early.

[tink30]

No it didn't clear up the issue; whenever I put in the code; the tv screen still stays on the activation code screen. I have quadruple checked for updates and everything but it just won't work on my Roku tv.

[StreamerUser]

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@tink30 wrote:

No it didn't clear up the issue; whenever I put in the code; the tv screen still stays on the activation code screen. I have quadruple checked for updates and everything but it just won't work on my Roku tv.

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Sometimes it can take up to a minute to recognize the activation.

Regardless, you should:

1) Remove the CBSAA app

2) RESTART your Roku TV (Settings/System/Restart),

(if you dont restart after uninstalling, its as if you never uninstalled it)

3) Reinstall CBSAA.

[keighkeighnorm]

My CBS all access failed to launch, my roku channel failed to launch and my hulu channel failed to launch, please assist

[atc98092]

@keighkeighnorm That doesn't provide enough information. What model Roku do you have? The model number, not just its name. Roku has a terrible habit of reusing the same name on devices that differ internally. 

[keighkeighnorm]

9101X is the model number its a sound bar. I have a number of channels that aren't launching. Roku tips & tricks, hulu, cbs all access and roku, disney+. So far thats the only ones that aren't working, I have never had an issue like this before.

[atc98092]

Usually when a single channel is misbehaving, the first step is to remove the channel, reboot the Roku (critical step, do NOT skip it), then add the channel back in. If that fixes the first channel problem, try it again on the next one. 

Sometimes when multiple channels are acting up, nothing short of a system reset will work. I don't recommend that until all other options have been exhausted, as it's a bit of work to set everything back up again after a reset.

[bonjarta]

That URL no longer exists. I have rarely been able to watch CBS All Access even with my Paid Subscription. The channel wants me to sign in. I select forgot my password and they say instructions have been sent to my email, but it never arrives. So I have cancelled my subscription.

CBS psswrd …doesn't work, 10/24/20 ;Case #06792937 has been created. A customer service representative will contact you shortly...this never happened either.

[RokuDanny-R]

@bonjarta

Thanks for the post.

If you purchased your subscription through CBS directly, you will need to contact their customer support for further assistance with your account issue as only they will be able to assist you.

Thanks,
Danny