Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Nlinesk8s
Level 7

Cbs all access for local tv not working

I'm trying to watch my local cbs station. Got the code from cbs, typed it in and put in my provider, and it says " you're in. Return to roku" roku is still at the screen showing the code and the only thing that works is the back or home buttons.  And then when I click on the cbs all access I'm back at "login options" and the whole process starts again.  What am I doing wrong?

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2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: Cbs all access for local tv not working

@Nlinesk8s 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Nlinesk8s
Level 7

Re: Cbs all access for local tv not working

That's the first thing I did.  No change

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