Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I'm trying to watch my local cbs station. Got the code from cbs, typed it in and put in my provider, and it says " you're in. Return to roku" roku is still at the screen showing the code and the only thing that works is the back or home buttons. And then when I click on the cbs all access I'm back at "login options" and the whole process starts again. What am I doing wrong?
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.